we have worked with dozens of Chinese manufacturers and Qingdao Best Feather has exceeded our expectations on every level. Of greatest importance when sourcing products in China is communication. Every step of the way, Best Feather was in close contact to ensure all details regarding the product were exactly as we wanted them. They worked with us on price and did everything possible to meet what was an unrealistic schedule. In the end, they shipped on time. It is extremely rare not to have some areas which could use improvement, and in my 25 years working with suppliers in China, that is never happened, at least not until now. Very thankful to be working with this supplier. And, just as important as product quality. The pillows and pillow covers we purchased met or exceeded our quality requirements in every aspect.
Risposta del fornitore:
Dear Allen, today our team saw your nice feedback after the order on Ali and we’re more than happy to see that our quality and commnication exceeded your original expectation for the last order. To be very honest , they’re our company’s routine operation. Maybe that’s the reason why we can establish ourselves for nearly 25 years. Your warm and kind feedback really gave us great pleasure and inspiration and we couldn’t help singing out the song “Your raise me up” at our office.
We learned a lot from you. I told our colleagues that I almost couldn’t find any useless step from the cooperation with you-wide perspective to push the project under the pressure of cost and time even though you’re not in this field before.
We expect to enlargen the cooperation with you so that we can bring more nice products to the market. We’d love to schedule a in-person visit to your company at your convenience, maybe end of June and beginning of July. Is that O.K.?
Best regards,
The Qingdao Best Feather
10 Feb 2025